Full time until June 2022 with potential contract extension - Bundaberg, Emerald, Gladstone, Gympie, Hervey Bay, Kingaroy, Maroochydore or Rockhampton
BUSHkids Services
Children’s Allied Health Services are delivered at regional Centres based in Bundaberg, Dalby, Emerald, Mount Isa and Warwick, with satellite sites delivering Children and Parenting Support Services in Inglewood, Stanthorpe, Kingaroy/Nanango and Agnes Waters/Miriam Vale.
BUSHkids is the National Disability Insurance Agency (NDIA) Partner in the Community for the delivery of NDIS Early Childhood Early Intervention (ECEI) Services for Bundaberg, Rockhampton and Central Queensland areas servicing Emerald and Gladstone; with the Fraser Coast servicing Hervey Bay, Maryborough, Kingaroy and Cherbourg; and the Sunshine Coast servicing Maroochydore and Gympie areas.
BUSHkids also works in partnership with the Department of Education (DoE) to provide eKindy in rural and remote Queensland to ensure all children receive good quality early years opportunities prior to entering formal education.
Regional activities are coordinated by a team of support staff located in the BUSHkids offices based in Toowong, Brisbane.
Our Purpose
To support children’s health, developmental, educational, and social and emotional wellbeing through equitable and accessible health services.
Our Vision
All Queensland children reach their potential regardless of where they live.
Our Values • We Are
- Child-focused and family-centred
- Collaborative
- Accountable
PURPOSE AND SCOPE OF THE POSITION
This position works as part of the service delivery team providing early intervention services to families with children aged 0-6 years with developmental delay or disability. This position has specific training responsibilities across all BUSHkids NDIS ECEI locations.
KEY RESPONSIBILITIES
This position is key to ensuring high quality and efficient practice by BUSHkids ECEI teams by overseeing orientation of new staff and ensuring ongoing training needs are assessed, planned for, monitored and reviewed. This position will be required to maintain a small planning caseload to maintain currency of practice.
Duties include, but are not limited to:
Planning and provision of orientation training for all ECEI staff in BUSHkids
- Planning and delivery of orientation training, both in NDIA led and in house training
- Work with team leaders and senior coordinators to lead and manage orientation training needs and requirements
- Provision and delivery of one-on-one and group training in NDIS processes across ECEI sites. This could be via face-to-face or online and managing staff self-learning online.
- Planning, education of BUSHkids staff in delivery of Community Capacity Building training for educators in the community
- Attend NDIA Peer Training meetings and provide input to content and suitability of training materials for ECEI Partners.
Planning and provision of communication and ongoing training for ECEI staff – in relation to NDIS ECEI systems and processes
- Planning training for established staff to ensure that any new changes are delivered and explained to staff, both NDIA led and in house training
- Attending and deliver the Train the trainer style of education that NDIA utilise and develop and adjust training to meet the needs of the team
- Provision and delivery of one-on-one and group training in NDIS processes across ECEI sites. This could be via face-to-face or online and managing staff self-learning online
- Providing information and resources to keyworkers about NDIS ongoing and changing services which will address families goals
- Work with team leaders, senior coordinators, and keyworkers on complex areas or cases that require a more holistic approach. Ensure best practice is in place for service delivery
- Provide training to relevant staff on completion of NDIA Quality Audits
- Provision and delivery of training related to data capture processes and data capture tools and systems (both NDIS and BUSHkids).
Ensure all ECEI staff are current with BUSHkids policies and procedures, and underpinning philosophies and frameworks
- Undertake accurate and timely documentation and communication. This includes but is not exclusive to record keeping, statistical information, clinical notes, reports, responses to inquiries, verbal and written documentation to referrers, clients and others
- Attending relevant BUSHkids meetings to keep up to date with BUSHkids expectations and to highlight, contribute toward and discuss changes to the role requirements
- Lead group training either face-to-face or via a virtual platform (Zoom or MS Teams)
- Provide training to all staff on BUSHkids policies and procedures on a regular basis, e.g. team meetings and advise staff of any changes
- Along with other NDIS leadership positions ensure staff are aware of the importance of implementing BUSHkids policies as well as NDIS policies, as both are important in their work and delivery of work.
Develop, implement and report ECEI training plan – including Needs Analysis and Audits as required
- Evaluate a skills needs analysis to ensure all staff are meeting basic requirements, and report on and manage any skills or knowledge gaps
- Manage database for staff training to track and upkeep of staff training needs and experience
- To report on any training needs to Service Delivery Manager and to arrange any training needs after Service Delivery Managers approval
- Ability to conduct training needs analysis and develop, implement and review training plans to include upcoming training from both BUSHkids and NDIA
- Be adaptable and flexible when quick changes are put in place around changes to policies and procedures for both BUSHkids and NDIA.
Maintain currency of ECEI/NDIS processes – including liaising with NDIA, attending relevant meetings, etc.
- Adhere to the National Disability Insurance Scheme (NDIS) Early Childhood Early Intervention (ECEI) statement of requirements
- Liaising with NDIA teams, e.g. ECS, TAT, TAP and ECS practice officer
- Attending relevant NDIA meetings e.g. NDIA training meetings and relay back to Service Delivery Manager and Team Leaders any updates or requirements
- Manage staff attendance for LEAP training and report on any areas needing to be performed
- Assisting staff and families to determine and plan for the family services that are reasonable and necessary for their child
- Develop and maintain training resources as required by the service delivery team and ECS team.
Ensure the Operations Manual is up-to-date by providing relevant content and overseeing content provision by content experts where appropriate
- Manage the updates of the BUSHkids NDIS ECEI operational manual and delegate to specific NDIS subject matter experts within teams, e.g. hearing, AT
- Work with staff on identifying subject matter experts and ensuring that they are up to date with the subject matter and reporting back to teams on any changes.
- Communicating to staff when changes occur to the operational manual and providing a summary for reference
Maintain a small planning caseload
- Undertake continued professional development and gain hands-on experience e.g. management of small caseload to stay up to date with practices to enable to help and develop staff in the day to day requirements of the roles.
Other tasks
- Actively participate in general staff meetings.
- Attend training sessions (in-house and external) when required;
- Know and apply BUSHkids policies and procedures; and be familiar with and understand workplace health and safety and apply these in the workplace.
QUALIFICATIONS / PROFESSIONAL REGISTRATIONS / OTHER REQUIREMENTS
Essential Requirements
- Hold or will obtain a Certificate IV in Training and Assessment and/or tertiary qualifications in relevant discipline
- Minimum 2 years’ experience working in NDIS environment (Early Childhood Early Intervention experience will be looked on favourably)
- Demonstrated ability to use facilitator approach and apply adult learning principles to engage others in effective learning
- A practical, can-do attitude and a passion for children, families and the community
- Excellent inter-personal skills and ability to work within a multi-disciplinary team
- Experience working with children and/or families
- Understanding of the NDIS, choice and control and the principles of person centred care
Desirable Qualities
- Experience in working in early childhood education, intervention or other relevant work experience and/or qualifications
- Skills and experience in providing training for adult learners
- Knowledge and experience in delivery of BUSHkids universal group training, e.g. PALS, Read and Grow, Playgroups, 1-2-3 Magic and community capacity training education such as A Steady Start to School
Other Requirements
- Working with Children Blue Card – No Card, No Start
- NDIS Workers Screening – Completed prior to commencement
- Current C Class Queensland Drivers Licence
- Proof of Hepatitis B Vaccination status
KEY SELECTION CRITERIA
Professional Practice
- Demonstrated knowledge and experience in early intervention and prevention services for families and young children including parenting
- Demonstrated knowledge and skills in working with vulnerable families who may experience multiple barriers to accessing services.
Communication/Team Participation
- Demonstrated effective interpersonal, oral, and written communication skills necessary to work effectively in a local community to provide high quality services
- Demonstrated ability to develop professional networks and work collaboratively with other service providers.
Leadership/Work Unit Management
- Demonstrated commitment to ongoing professional development and ability to share knowledge and skills
- Demonstrated ability to work independently without close supervision and to appropriately manage time and workload.
EXPECTED BEHAVIOURS AND PERSONAL ATTRIBUTES
- Maintain a personal presentation, code of conduct and ethics in keeping with the mission and aims of the organisation
- Treat all other BUSHkids staff in a professional, respectful manner
- Give clients of the service every courtesy and their needs given prompt professional attention
- Implement all reasonable directions of the direct Manager to the position
- Use good judgement in conveying information to relevant authorities
- Demonstrate well developed interpersonal and communication skills
- Be well-presented, friendly and courteous
- Represent BUSHkids in a professional, confident and positive manner at all times
- Undertake all duties in a diligent manner, with honesty and integrity
- Maintain absolute confidentiality regarding BUSHkids sensitive information
- Have a vigilant attitude to accuracy and double check work as necessary
- Work cooperatively and independently
- Demonstrate ability to prioritise and organise, with attention to detail
- Demonstrate commitment to ongoing professional development.
ADDITIONAL INFORMATION
- The successful applicant will be required to provide certified copies of required documentation prior to formal offer of employment
- BUSHkids is a not-for-profit organisation – the ongoing duration of this position is dependent on the availability of continued funding
- Each staff member is appointed to the appropriate classification level based on their clinical experience
- Travel and overnight stays from the centre may be required of this position
- A criminal history check may be initiated on the successful applicant with the Queensland Police Service
- A discipline history check may be initiated on the successful applicant
- A non-smoking policy applies in all BUSHkids buildings, offices and motor vehicles
- All staff are required to complete a six (6) month probation period on commencement of employment
- As BUSHkids is a not for profit organisation, participation in fundraising activities may be required.
HOW TO APPLY
Applicants are to submit a brief resume with contact details of two (2) professional referees; and a maximum 2-page written response outlining your suitability for the role by addressing the above Key Selection Criteria.
People with a disability or people from Aboriginal and Torres Strait Islander or CALD communities are highly encouraged to apply for this position.
Applications received directly from SEEK or recruitment agencies will not be accepted.
Please refer to the full Position Description (841kb) to view further details about the role, including the Key Selection Criteria. Also please indicate your preferred location in your application.
PLEASE EMAIL YOUR APPLICATION TO: recruitment@bushkids.org.au
Applications will be shortlisted as received, early applications are encouraged.
Closing date for applications is close of business – Wednesday 17 March 2021.
Enquiries can be directed to BUSHkids ECEI Service Manager via phone 07 4183 8920 or email recruitment@bushkids.org.au
