If for any reason you are not completely satisfied with your donation, you have 5 working days to request a refund from BUSHkids in writing. You should include name of donor/purchaser, donation amount, receipt number, date of donation and reason for refund. All requests for refunds should be sent to:
Fax: (07) 3870 7723
Mail: 16 Morley Street, Toowong QLD 4066
This refund policy does not apply to a change of heart. BUSHkids strongly recommends that you carefully consider your donation. If there has been an error made on your part, we will endeavour to ensure that any genuine errors (such as the amount donated) are rectified.
Should any error be made by BUSHkids or its financial institute(s), then a full refund will be made immediately upon notification of the error.